PRIORITISING YOUR WELL-BEING TO
CULTIVATE POSITIVE LIFESTYLE CHANGES 

How long are sessions? 

Generally, sessions range from 60-90 minutes, weekly, or biweekly. It may also be possible to arrange more frequent sessions on an occasional or ongoing basis.  

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What is the frequency of sessions?  

It is recommended to meet once weekly or fortnightly at the same time each week for your sessions to be effective, however additional sessions can be arranged in times of crisis.  

 

How many sessions will we need?  

The number of sessions required varies depending on the specific concerns and goals of each couple. We believe in providing complete flexibility when it comes to the number of sessions you need. Unlike bulk packages or long commitments, we don’t bind you to any fixed plans. Your needs are unique, and our approach is designed to accommodate your preferences and relationship goals.  

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What can we expect from our first session?  

During your initial sessions, you and your partner will have the opportunity to meet your counsellors, discuss your concerns, gather some history and outline your goals for counselling. We will also provide an overview of the therapeutic process and address any questions you may have. 

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What kind of problems can couple’s and relationship counselling help us with?  

Couples and relationship counselling can help with a wide range of concerns including: 

 

• Abuse 

• Addiction 

• Anger 

• Anxiety and stress 

• Bereavement and loss 

• Depression 

• Eating disorders 

• Health issues 

• Major life changes 

• Phobias and fears 

• Redundancy and work issues 

• Relationship difficulties 

• Trauma 

• Violence 

 

What if my partner won’t agree to having couples therapy?  

This is a common problem and it can be tricky because it is important that both parties are willing participants in order for the therapy to be successful. The only advice we give is, that despite the fact that relationship counselling can be difficult at first, it does get easier. The avoiding and not talking about the problems in your relationship doesn’t make them go away. All that tends to happen is that they fester and get worse – potentially leading to the relationship ultimately breaking down.  

What are things a client cannot expect from us?  

Do not expect any ‘quick fix’, ‘instant solution’ or ‘magical advice’ that will make your problem disappear or give you immediate relief from pain or hurt. We also do not give lectures, tell you what is right/wrong or tell you what decisions to make with your life as you are the ‘best experts’ on your life. We will not take sides during counselling, but will support all people in the relationship to achieve mutually agreed therapeutic goals. 

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How does online couples counselling work? 

Our online counselling sessions are conducted via Microsoft teams, offering a convenient and confidential platform for you and your partner to engage in therapy from the comfort of your own home, or other convenient safe and confidential space.  

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Is online couples counselling as effective as in-person counselling?  

Yes, online counselling is just as effective as in-person counselling, particularly for couples. We are skilled in creating a supportive and productive online counselling environment – from the comfort and privacy of your own home or other convenient safe and confidential space. 

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We can’t find childcare. Can we bring our child(ren) into our couples sessions? 

This has been done before, but we really don’t recommend it. The type of therapy we do invites all of us to be tuned into what’s happening in the room. A cute child will likely be a distraction. It might also be difficult to open up about certain things when your child is listening. 

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Is privacy guaranteed during online sessions? 

Yes, your privacy and confidentiality are paramount to us. Our online sessions are conducted in a secure and encrypted environment to ensure your personal information remains confidential.  

 

How do we maintain quality of service? 

For us, continuous professional development (CPD) is a passion, not an obligation. We have a fixed monthly schedule for professional supervision and L&D training. We also update ourselves by regularly reading relevant books and research articles.  

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Which ethical guidelines do we follow? 

We follow the British Association for Counsellors and Psychotherapists Ethical Framework.

 

What if I need to cancel a session?

We reserve the right to charge the full session fee for appointments cancelled with less than 24 hours’ notice. We will inform you of any dates of planned absence or holiday two weeks in advance.* Please note that Sundays and Bank Holidays will not be included in these time frames so notice to cancel an appointment scheduled for a Monday or the day after a bank holiday must be given no later than the preceding working day.

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